Return and Refund Policy

Last updated: April 20, 2020

Thank you for shopping at Doc Arranger operated by DOC ARRANGER PTY LTD. ABN 12 634 781 089

If, for any reason, You are not completely satisfied with a purchase We invite you to review our policy on refunds and returns. .

The following terms are applicable for any products that You purchased with Us.

DOC ARRANGER PTY LTD. ABN 12 634 781 089  Will abide by Australian Consumer Law in the instance of major faults (ie. Customers choice between repair, replacement or refund)

Interpretation and Definitions Interpretation.

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
 

Definitions

For the purposes of this Return and Refund Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to

DOC ARRANGER PTY LTD,

7 Webb Avenue Glenside
SA 5065.

Service refers to the Website. Website refers to Doc Arranger, accessible from www.docarranger.com.au
Goods refer to the items offered for sale in the Service.
Orders mean a request by you to purchase services from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of
the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email:     info@docarranger.com.au

We will reimburse You no later than 14 days from the day on which We receive your request and we will investigate your request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns.

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 7 Days.

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, or where the date of the project or other such event is over.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. 

We reserve the right to refuse requests for refunds for any services that do not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of advising of your intention to cancel the servicea the following address:

info@docarranger.com.au

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@docarranger.com.au